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Questions & answers

No, there is no registration fee for joining Atomy. Anyone who claims to participate in registration fees or charge registration fees may be punished in accordance with company policies and norms. Any complaints related to this may be promptly notified to Atomy officials.

For membership retention every member must be purchased once every 12 months. The period starts from the month following the month you were approved on the last day of December. 12 months on purchase is valid from the month following the last purchase month to the last day of the 12 months.

If for any reason you are not satisfied with Atomy product, you can return the product price and related tax within 30 days of purchase to be exchanged or refunded. All products can be returned in the same condition as when the product was purchased, including product packaging, or in the same condition as if a product defect was found. Please contact us by phone or fax before delivery for approval to return. Buyer is responsible for shipping costs. After checking the product, a credit card refund or refund confirmation will be issued depending on the original payment method. The product packaging should be as received.

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